AI Mail CloudOperator and scope
Four-plan coverage and billing terms
These policies cover all four AI Mail Cloud plans, including Professional Domain Email on a verified domain owned or controlled by the subscriber. Free does not involve a paid subscription; Plus, Business and Professional offer recurring monthly, annual and two-year prices where available in secure checkout. Every paid renewal and associated invoice is governed by the selected billing term and applicable law. The five Professional aliases deliver to one real mailbox.
Policy pages explain scope, privacy, account cancellation, lawful email use, DNS responsibilities, refunds and dispute rights. The website is intended to provide clear current product information, not personalised legal advice. Mandatory consumer and privacy protections remain applicable.
AI Mail Cloud is operated by Alpha & Omega Limited, a New Zealand company. The site and policies below apply to the AI Mail Cloud hosted-email product, not to unrelated Omega Web Pro website-builder products.
Customer agreements
Please review Terms of Service, Refunds, Cancellation and Billing, Service Availability and Support and Account Closure and Deletion. Paid plans renew at the selected monthly, annual or two-year interval unless cancelled.
Privacy and data protection
Our Privacy Policy explains personal information and mailbox-data processing. See Cookie Notice, Privacy and Data Rights, International Privacy and Hosting and Subprocessors.
Safe and lawful email use
See Acceptable Use, Anti-Spam and Deliverability, Security Reporting and Complaints and Disputes.
Accessibility and technology
Our Accessibility Statement and Third-Party Software Notices explain our approach and components.
Contact details
Legal and privacy enquiries: legal@aimailcloud.com. Support: support@aimailcloud.com. General enquiries: contact@aimailcloud.com. The service is not a licensed financial, legal or regulated-sector data-storage provider solely by virtue of being available online.