AI Mail CloudYour domain, your control. This plan does not register or transfer your domain. You need access to the authoritative DNS control panel used for your domain, even when your website is hosted somewhere else. Professional includes one real 5 GiB mailbox and up to five aliases pointing to that same inbox.
Start with the correct signup link
Open secure Professional registration →
Step-by-step activation
Choose your plan and billing period
Choose Free, Plus, Business or Professional Domain Email. Buttons open accounts.aimailcloud.com, where the secure system validates your chosen plan, available billing terms and storage capacity. Selecting a card does not charge you.
Provide your mailbox and external backup email
For the first three plans, request a @aimailcloud.com address. For Professional, enter one mailbox at a domain you own. Provide a separate external email address you can already access. AI Mail Cloud sends the backup-address verification there; check spam and allow a few minutes.
Verify your backup address
Open the verification link in your external inbox and confirm in the secure account application. Do not forward verification links or disclose tokens. If the link expires, use the secure resend process; see troubleshooting.
Professional only: prove domain ownership
You'll receive instructions for a unique DNS TXT record at the DNS provider for your own domain. Add the record, allow DNS time to update, and return to verify ownership. This happens before payment. You can choose up to five local-part aliases pointing to your one mailbox; aliases aren't separate mailboxes.
Pay securely, if you selected a paid plan
After eligibility and verification, follow the secure Stripe Checkout link. Check the exact total, applicable tax, currency and billing period before approving payment. Free customers don't complete a paid checkout. AI Mail Cloud waits for verified Stripe confirmation rather than relying on a browser success page.
Open the password-setup invitation
Check the same verified backup mailbox for the activation link. At the secure account site, set your own unique password (minimum 14 characters). Your password is not emailed. Provisioning may complete asynchronously; do not pay twice if setup is pending.
Mailbox provisioned and confirmation emailed
Once entitlement and provisioning checks succeed, your mailbox becomes available. Professional provisioning creates one 5 GiB mailbox and the selected aliases on your verified domain, generates a DKIM key, and queues your unique MX, SPF, DKIM and DMARC instructions to the backup address. The four ordinary plans' activation and billing messages are separate from the DNS instructions.
Professional only: publish operational DNS
Copy the exact MX, SPF, DKIM and DMARC records from your own setup email into your domain provider's DNS zone. Pay attention to TXT names, quotation marks, TTL and whether your provider appends the domain automatically. Changing MX records can interrupt email with your previous provider. Test with a separate subdomain or plan a migration. Follow the complete DNS guide.
Sign in and test mail
Visit secure webmail sign-in, use your full mailbox address and your chosen password, and solve the simple addition question beneath the password field. Forgot your credentials? Use Forgot Password or Forgot Email Address below either webmail login form; eligible accounts receive recovery instructions or a private address reminder at their verified external backup email. For Professional, test an inbound external email, an alias and an outbound reply; check SPF, DKIM and DMARC results. Contact support if something fails.
Keep billing and recovery details current
Paid subscriptions renew at the chosen interval until cancelled. Stripe sends successful-payment receipts and paid invoice PDFs to the billing email it receives, which the registration flow should bind to your verified backup email. Use your secure customer account for billing access and consult the full message timeline.
Every DNS record explained
| Type | What it does | What to enter |
|---|---|---|
| Ownership TXT | Proves you control your domain before purchase | Use the unique hostname and token in your verification message; keep it until verification has completed. |
| MX | Routes incoming messages | Your exact domain name, preference 10, destination mail.aimailcloud.com if displayed by your setup email. |
| SPF TXT | Authorises servers that may send for your domain | Use the domain-specific SPF value in the setup email; never publish two separate SPF policies at the same name. |
| DKIM TXT | Publishes the public key for signature checking | Use the full generated dkim._domainkey hostname and public key from your own email. Never use another customer's DKIM key. |
| DMARC TXT | Specifies how to handle mail that fails sender authentication | Use the domain-specific instruction; confirm your sender passes DKIM/SPF before enforcing p=reject. |
| Optional SRV/CNAME | Helps compatible mail applications discover settings | Only where provided and appropriate; some providers already use these names. |
How to enter DNS names correctly
If your mailbox domain were example.com, a DNS provider editing the example.com zone might ask for the relative host dkim._domainkey, not dkim._domainkey.example.com. Other providers require the fully qualified name. Follow the interface shown by your provider and use the exact names and key values in your own setup email.
Illustration only: MX priority 10 with target mail.aimailcloud.com, where specified by your onboarding email. Never reuse another domain's TXT ownership token or DKIM public key. If your provider shows an invalid RRset name, check the DNS zone and remove an accidentally doubled domain suffix.
Already using another email provider?
MX directs mail for a domain. Changing it can redirect all new inbound messages away from your existing provider. Check your current mailboxes, aliases, delivery routes and archives before changing records. This single-mailbox plan does not automatically import messages or migrate all existing addresses. To avoid disruption while testing, consider a subdomain you control, or obtain migration assistance before switching a live business domain.
Check DNS and deliverability
DNS changes can take time based on caches and TTL. After publication, verify MX, SPF, DKIM and DMARC publicly, then send a real message from an external address to your primary mailbox and an alias. Reply from webmail, inspect authentication results in the received message headers and confirm DKIM/DMARC alignment. Start DMARC with a monitoring policy only where the instructions and your existing setup warrant it; p=reject can block legitimate senders that are not configured.
Use webmail or a mail application
Webmail: Sign in here with your full address. Encrypted IMAP: mail.aimailcloud.com, port 993, SSL/TLS. Submission SMTP: mail.aimailcloud.com, port 465 with implicit TLS, full email address and your password. Client support and discovery records can vary; follow the details supplied with your onboarding email. Avoid unencrypted authentication.
Something not working?
- No ownership email: check the external backup inbox, spam and the original address you entered.
- DNS record rejected: ensure you're editing the right domain zone and use host-relative names when the provider appends the domain.
- MX warning: confirm public DNS propagation and that the mail destination matches
mail.aimailcloud.com. - DKIM too long: keep all public-key segments within one logical TXT record.
- No received mail: review MX, mailbox quota, alias spelling and old-provider routing.
- Outbound deliverability: verify sender SPF, DKIM and DMARC; external providers make independent filtering decisions.
Send non-sensitive error details to support@aimailcloud.com. Never send passwords, private keys, authentication links or full payment-card details.