Sales
Help with Professional setup and Stripe invoices
For first-time Professional-domain setup, include your domain name (not verification tokens) and the step that stopped: backup email, ownership TXT, payment, password setup, MX/SPF/DKIM/DMARC or webmail. For missing Stripe invoices or receipts, provide a non-sensitive invoice or account reference and the verified backup email. Do not send passwords, private keys or full payment-card details.
For Plus and Business subscriptions, commercial enquiries and plan selection, email sales@aimailcloud.com.
General enquiries
For questions about AI Mail Cloud and its services, email contact@aimailcloud.com.
Customer support
For webmail login, delivery problems, account recovery, signup, invoices and cancellation assistance, email support@aimailcloud.com. Include the relevant mailbox address and a description, never a password.
Legal, privacy and abuse
For privacy access requests, policy questions, copyright or legal correspondence, email legal@aimailcloud.com. Urgent phishing, abuse and account-security concerns can be sent to support@aimailcloud.com.
Administration
For administrative correspondence and business matters, email admin@aimailcloud.com.
Who operates AI Mail Cloud
AI Mail Cloud is a service of Alpha & Omega Limited, New Zealand. Find more at About and Legal Information.