AI Mail CloudSign in to your mailbox
Open the branded secure login below. Enter your full email address and password, then answer the simple addition question shown below the password field. The maths answer is checked on the login server before password authentication. Your password is not collected by this public website.
Manage your subscription
Use your secure customer account to access available billing and account actions. Paid subscriptions are billed by Stripe; review billing, receipts and renewals from the relevant secure portal.
Not activated yet?
Check the verification and password-setup emails sent to your external backup address. A payment confirmation does not by itself mean provisioning has finished. Do not buy the same subscription again. See the email sequence.
Using a custom domain?
Professional mailboxes sign in with the full address on your own verified domain. Before external mail can flow, you must also publish the domain-specific DNS records supplied to your backup inbox. Professional instructions.
Can't sign in?
If you have forgotten your password, open Forgot Password. If you have forgotten your @aimailcloud.com mailbox address, open Forgot Email Address. These links also appear beneath both secure webmail login forms. Eligible accounts receive a one-time reset link or a private address reminder at the external backup email verified during registration; a reset link expires after 15 minutes, works once, and requires a new password of at least 14 characters. If you need help, contact support@aimailcloud.com. Never send your current password, activation token or private DKIM key.