AI Mail CloudSending permission
Professional sender authentication
Professional customers must publish accurate sender-identity DNS records for their domain and any other permitted sender. SPF, DKIM and DMARC improve authentication but do not guarantee delivery; misconfigured policies can cause legitimate mail to be rejected. Use only the specific DNS values supplied for your domain, and test outgoing messages with external providers. Aliases are subject to the same spam and abuse rules as the primary mailbox.
AI Mail Cloud is not a bulk-spam platform. Send commercial email only with permission that is valid for the recipient and jurisdiction. Keep evidence of consent, identify the sender accurately and provide a reliable way to unsubscribe where required.
New Zealand requirements
New Zealand’s Unsolicited Electronic Messages Act 2007 requires consent, accurate sender information and a functional unsubscribe facility for applicable commercial messages. Valid unsubscribe requests generally must be honoured within five working days. Address-harvesting software and harvested-address lists are restricted.
International requirements
The US CAN-SPAM Act, Australian Spam Act, EU ePrivacy/GDPR rules and other jurisdictions can impose additional or different duties. Businesses using the service are responsible for compliance with the laws governing their marketing messages.
Filtering and deliverability
Incoming and outgoing messages may be checked for spam, malware and unusual traffic. We cannot guarantee delivery, recipient inbox placement, attachment acceptance or instant arrival; receiving systems make independent filtering decisions. Sender-domain SPF, DKIM and DMARC help recipients assess mail authenticity where applicable.
Enforcement and reporting
High bounce rates, spam complaints and sender-identity abuse may result in limits or suspension. To report suspected phishing or spam, contact support@aimailcloud.com and include relevant headers.