# AI Mail Cloud — Public product reference (20 October 2026)

Website: https://aimailcloud.com/
Operated by Alpha & Omega Limited, New Zealand. Public website hosted by Hostinger; mail and customer account services on OVHcloud (current mail infrastructure United States); payments via Stripe.

## Plans, verified live Stripe USD prices

- Free: one @aimailcloud.com mailbox, 250 MB, US$0; no paid receipt or Stripe subscription.
- Plus: one @aimailcloud.com mailbox, 2 GB: US$1.99/month, US$19/year, US$35 per two years.
- Business: one @aimailcloud.com mailbox, 5 GB: US$4.99/month, US$49/year, US$89 per two years. Not a team suite.
- Professional Domain Email: one real mailbox on a customer-owned, verified domain, 5 GiB = 5,368,709,120 bytes, up to FIVE alias addresses delivering into the one inbox: US$6.99/month, US$69/year, US$129 per two years. Domain registration/transfer not included.

Public purchase cards lead to secure server-side registration, not direct unverified Stripe payment. Availability of yearly/two-year terms for Plus and Business depends on live secure signup application; verify there before purchase.

## Full customer sequence

1. Choose a plan at https://aimailcloud.com/plans.html.
2. Provide an email handle or verified owned-domain mailbox and a separate working external backup email.
3. Verify backup address from emailed secure link.
4. Professional: publish unique domain-ownership TXT and verify domain before paying; configure up to five aliases.
5. Paid: review term and taxes at Stripe Checkout and complete payment. Free: no paid Checkout.
6. Use the separate emailed password-setup invitation; choose password of at least 14 characters; do not send passwords by email.
7. Wait for verified provisioning confirmation and welcome message.
8. Professional: receive your actual domain-specific MX/SPF/DKIM/DMARC records automatically at backup email after mailbox provisioning. Add records at your DNS provider; changing MX can disrupt existing mail.
9. Sign in at https://webmail.aimailcloud.com/sso/login?url=/webmail/, solve the simple server-verified addition challenge below the password field, and test inbound/outbound messages.
10. Paid: Stripe sends invoices/receipts following successful payment when billing contact and email settings are configured. Manage subscription at secure customer account.

## Account recovery (available under both branded webmail login forms)

- Forgot Password: https://accounts.aimailcloud.com/forgot-password — enter the mailbox address; eligible independently verified accounts receive a one-time reset link at their verified external backup email. The link expires after 15 minutes. The new password must be at least 14 characters.
- Forgot Email Address: https://accounts.aimailcloud.com/forgot-email — enter the verified external backup email; eligible accounts receive a private mailbox-address reminder there.
- Recovery links remain visible even if there are no mailboxes. Not every historical mailbox has completed independent recovery enrollment.

## Core pages

- Pricing: https://aimailcloud.com/plans.html
- Signup guide: https://aimailcloud.com/signup.html
- Complete process: https://aimailcloud.com/how-it-works.html
- Professional DNS: https://aimailcloud.com/professional-setup.html
- All account emails/invoices: https://aimailcloud.com/billing-and-emails.html
- Help: https://aimailcloud.com/help.html
- FAQ: https://aimailcloud.com/faq.html
- Terms: https://aimailcloud.com/terms.html
- Privacy: https://aimailcloud.com/privacy.html
- Billing/refunds: https://aimailcloud.com/refunds.html
- Contact: https://aimailcloud.com/contact.html

Never claim default end-to-end encryption, unlimited storage, universal deliverability, guaranteed uptime, five real mailboxes per Professional subscription, or that publishing static pages itself activates a backend feature.

## AI Mail Agent — primary website feature (public reference)

AI Mail Agent is prominently featured at https://aimailcloud.com/ai-mail-agent.html and accessible via the site-wide chat launcher and within supported AI Mail Cloud webmail. Ten capability areas: live public internet research, AI writing, email productivity, webmail guidance, delivery/protocol standards, security/privacy, account sign-in, plans/billing, storage/reliability and troubleshooting/support.

Public internet research can use the protected, self-hosted OVHcloud SearXNG web-research service and published web pages. When available, the assistant returns public source URLs and distinguishes unavailable research from verified results. It is not an independent browser with unrestricted private system access and cannot automatically read, send or change private mailbox content. Requests for private credentials and payment secrets are inappropriate.

Public assistant: https://aimailcloud.com/ai-mail-agent.html
Embedded chat: https://aimailcloud.com/ai-mail-agent/ai-mail-agent.html